MX Connect experienced a major incident on December 9, 2025 affecting MX Connect, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
MX Connect
Update timeline
- identified Dec 09, 2025, 08:10 PM UTC
We are investigating reports that MX Connect (www.mxconnect.com) is experiencing degraded performance. We are actively researching and will provide more information shortly.
- identified Dec 09, 2025, 08:14 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 09, 2025, 10:21 PM UTC
This incident has been resolved.