MX Connect experienced a notice incident on April 27, 2020 affecting MX Connect, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
MX Connect
Update timeline
- investigating Apr 27, 2020, 06:05 PM UTC
We are currently investigating this issue.
- identified Apr 27, 2020, 06:28 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 27, 2020, 06:47 PM UTC
The latency issues we were experiencing with MX Connect (www.mxconnect.com) appears to be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.