MX Connect experienced a critical incident on October 4, 2021 affecting MX Connect, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
MX Connect
Update timeline
- investigating Oct 04, 2021, 12:47 PM UTC
We are investigating reports that MX Connect (www.mxconnect.com) is unavailable. We are actively researching and will provide more information shortly.
- resolved Oct 04, 2021, 12:57 PM UTC
The availability issues we were experiencing with MX Connect (www.mxconnect.com) appears to be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at PRTH and we are making continuous improvements to make our systems better.