MX Connect incident

MXConnect 502 Bad Gateway

Critical Resolved View vendor source →

MX Connect experienced a critical incident on November 15, 2021 affecting MX Connect, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2021, 07:27 PM UTC
Resolved
Nov 15, 2021, 10:30 PM UTC
Duration
3h 3m
Detected by Pingoru
Nov 15, 2021, 07:27 PM UTC

Affected components

MX Connect

Update timeline

  1. investigating Nov 15, 2021, 07:27 PM UTC

    We are investigating reports that MX Connect (www.mxconnect.com) is unavailable. We are actively researching and will provide more information shortly.

  2. monitoring Nov 15, 2021, 07:40 PM UTC

    A fix has been implemented and we are monitoring the results. Thank you for your patience.

  3. monitoring Nov 15, 2021, 07:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2021, 10:30 PM UTC

    This incident has been resolved.