MX Connect experienced a critical incident on February 20, 2023 affecting MX Connect, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
MX Connect
Update timeline
- investigating Feb 20, 2023, 05:59 AM UTC
We are investigating reports of authentication issues with MX Connect (www.mxconnect.com). We are actively researching and will provide more information shortly.
- investigating Feb 20, 2023, 07:45 AM UTC
We are continuing to investigate this issue.
- resolved Feb 20, 2023, 08:44 AM UTC
The authentication issues we were experiencing with MX Connect (www.mxconnect.com) have been resolved. We apologize for the inconvenience and thank you for your patience and continued support.