MX Connect experienced a critical incident on March 5, 2024 affecting MX Connect, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
MX Connect
Update timeline
- investigating Mar 05, 2024, 11:27 PM UTC
We are investigating reports that MX Connect (www.mxconnect.com) is unavailable. We are actively researching and will provide more information shortly.
- resolved Mar 06, 2024, 12:39 AM UTC
The availability issues we were experiencing with MX Connect (www.mxconnect.com) appears to be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.