MX Connect experienced a notice incident on December 18, 2020 affecting MX Connect, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
MX Connect
Update timeline
- investigating Dec 18, 2020, 05:50 PM UTC
We are currently investigating this issue.
- identified Dec 18, 2020, 05:58 PM UTC
Thank you for your patience, have identified the issue and we are working on a resolution.
- identified Dec 18, 2020, 06:11 PM UTC
We are currently going through some testing of the potential resolution. Thank you for your continued patience.
- monitoring Dec 18, 2020, 06:30 PM UTC
We apologize for the incovenience and thank you for your patience and continued support. A fix has been implemented and we are conducting a final round of monitoring the systems at this time.
- resolved Dec 18, 2020, 09:04 PM UTC
This incident has been resolved.