MX Connect experienced a major incident on February 20, 2023 affecting MX Connect, lasting 11h 21m. The incident has been resolved; the full update timeline is below.
Affected components
MX Connect
Update timeline
- identified Feb 20, 2023, 04:28 PM UTC
We are reviewing reports of delayed reporting within MXConnect. The issue has been identified and a fix is being implemented.
- identified Feb 20, 2023, 06:12 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 20, 2023, 06:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 20, 2023, 07:35 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 21, 2023, 02:15 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 21, 2023, 03:49 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 21, 2023, 03:49 AM UTC
This incident has been resolved.