MX Connect incident

MXC- DUO Authentication Issue

Minor Resolved View vendor source →

MX Connect experienced a minor incident on May 13, 2024 affecting MX Connect, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2024, 08:05 PM UTC
Resolved
May 13, 2024, 09:34 PM UTC
Duration
1h 29m
Detected by Pingoru
May 13, 2024, 08:05 PM UTC

Affected components

MX Connect

Update timeline

  1. monitoring May 13, 2024, 08:05 PM UTC

    We're currently experiencing login issues due to DUO authentication outage errors. We're actively investigating the problem.

  2. monitoring May 13, 2024, 08:06 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 13, 2024, 09:34 PM UTC

    This incident has been resolved.