MX Connect experienced a minor incident on September 25, 2024 affecting MX Connect, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
MX Connect
Update timeline
- investigating Sep 25, 2024, 06:59 PM UTC
We are investigating reports of latency with MX Connect (www.mxconnect.com). We are actively researching and will provide more information shortly.
- investigating Sep 25, 2024, 07:29 PM UTC
We are continuing to investigate this issue.
- investigating Sep 25, 2024, 08:01 PM UTC
We are continuing to investigate this issue.
- investigating Sep 25, 2024, 08:54 PM UTC
We are continuing to investigate this issue.
- identified Sep 25, 2024, 10:08 PM UTC
The issue has been identified and we are working on implementing a fix. Thank you for your patience.
- identified Sep 26, 2024, 07:07 AM UTC
We are continuing to work on a fix for this issue.
- identified Sep 26, 2024, 07:16 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 26, 2024, 07:50 PM UTC
This incident has been resolved.