MX Connect incident

MX Connect Unavailable

Critical Resolved View vendor source →

MX Connect experienced a critical incident on March 24, 2025 affecting MX Connect, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 05:39 PM UTC
Resolved
Mar 24, 2025, 06:09 PM UTC
Duration
29m
Detected by Pingoru
Mar 24, 2025, 05:39 PM UTC

Affected components

MX Connect

Update timeline

  1. investigating Mar 24, 2025, 05:39 PM UTC

    We are investigating reports that MX Connect (www.mxconnect.com) is unavailable due to authentication issues. We are actively researching and will provide more information shortly.

  2. identified Mar 24, 2025, 06:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 24, 2025, 06:09 PM UTC

    This incident has been resolved.