MTG Arena incident

FEB 19 - Championship Trophy Pet

Minor Resolved View vendor source →

MTG Arena experienced a minor incident on February 20, 2020 affecting Game and Store, lasting 22h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2020, 01:44 AM UTC
Resolved
Feb 21, 2020, 12:09 AM UTC
Duration
22h 25m
Detected by Pingoru
Feb 20, 2020, 01:44 AM UTC

Affected components

GameStore

Update timeline

  1. identified Feb 20, 2020, 01:44 AM UTC

    We're aware of an issue affecting the Championship Trophy pet disappearing from player's collections. We have identified the issue and are working on a fix. We will update you with more information once it becomes available.

  2. identified Feb 20, 2020, 08:14 PM UTC

    Players can now redeem the code and receive all of their rewards. For players who previously redeemed the code and do not have the pet in their collection, we'll be deploying a separate fix as soon as possible. More Details: https://forums.mtgarena.com/forums/threads/63514

  3. resolved Feb 21, 2020, 12:09 AM UTC

    Players who previously redeemed their #FindYourChampion code should now have the Championship Trophy in their collection. If you continue to experience issues, please contact support.