MTG Arena incident

MAR 25 - Unscheduled Downtime

Notice Resolved View vendor source →

MTG Arena experienced a notice incident on March 25, 2020 affecting Game and Logins and 1 more component, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2020, 07:51 PM UTC
Resolved
Mar 26, 2020, 12:41 AM UTC
Duration
4h 50m
Detected by Pingoru
Mar 25, 2020, 07:51 PM UTC

Affected components

GameLoginsMatchesSocialStore

Update timeline

  1. investigating Mar 25, 2020, 07:51 PM UTC

    We are currently investigating reports of connection issues related to MTG Arena. Players may receive errors when attempting to login or play matches at this time.

  2. investigating Mar 25, 2020, 09:26 PM UTC

    We will be disabling logins shortly as we continue to investigate. We will update you with more information as it becomes available, and we apologize for any inconvenience as we work to resolve this issue.

  3. investigating Mar 25, 2020, 10:12 PM UTC

    We will be taking unscheduled downtime as we continue to investigate. Players will be unable to login, join matches, or make purchases at this time.

  4. monitoring Mar 25, 2020, 11:20 PM UTC

    We are bringing MTG Arena back online, however we're continuing to monitor the situation to ensure our systems have stabilized. Maintenance is on-going.

  5. monitoring Mar 26, 2020, 12:02 AM UTC

    Maintenance is now complete. We are continuing to monitor the situation to ensure our services remain stable.

  6. resolved Mar 26, 2020, 12:41 AM UTC

    We are marking this issue as resolved. If you require additional assistance related to today's outage, please contact support: https://mtgarena-support.wizards.com/ Thank you for your patience.