MTG Arena incident

MAY 7 - Login Errors

Minor Resolved View vendor source →

MTG Arena experienced a minor incident on May 7, 2020 affecting Game and Logins, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2020, 09:09 PM UTC
Resolved
May 08, 2020, 12:38 AM UTC
Duration
3h 29m
Detected by Pingoru
May 07, 2020, 09:09 PM UTC

Affected components

GameLogins

Update timeline

  1. investigating May 07, 2020, 09:09 PM UTC

    We are currently investigating reports of players receiving an error message when attempting to login. We will update you with more information when it becomes available.

  2. monitoring May 07, 2020, 09:28 PM UTC

    This issue appears to be resolved, but we are continuing to monitor the situation. For additional assistance, please contact support: https://mtgarena-support.wizards.com/ We apologize for any inconvenience.

  3. resolved May 08, 2020, 12:38 AM UTC

    We are seeing no further issues, so we are marking this as resolved. For additional assistance, please contact support: https://mtgarena-support.wizards.com/ Thank you!