MTG Arena incident

DEC 7 - Matchmaking Issues

Major Resolved View vendor source →

MTG Arena experienced a major incident on December 7, 2022 affecting Windows and Game and 1 more component, lasting 8h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 07:21 PM UTC
Resolved
Dec 08, 2022, 04:00 AM UTC
Duration
8h 39m
Detected by Pingoru
Dec 07, 2022, 07:21 PM UTC

Affected components

WindowsGamemacOSLoginsAndroidMatchesiOSSocialStore

Update timeline

  1. investigating Dec 07, 2022, 07:21 PM UTC

    We are investigating an issue currently affecting @MTG_Arena. Players may not be able to access matchmaking or other game features at this time. We will update you with more information when it becomes available.

  2. investigating Dec 07, 2022, 08:48 PM UTC

    Matchmaking and drafting has been disabled as we continue to investigate this issue. We apologize for any inconvenience.

  3. monitoring Dec 07, 2022, 10:44 PM UTC

    A fix has been implemented on @MTG_Arena and we are monitoring the results. Players may need to restart their client to re-enable matchmaking.

  4. monitoring Dec 08, 2022, 01:38 AM UTC

    We will be deploying an additional fix momentarily. Players will need to restart their client to continue playing @MTG_Arena as we continue to monitor the situation.

  5. resolved Dec 08, 2022, 10:17 AM UTC

    This incident has been resolved.