MTG Arena incident

Matchmaking - Partial Outage

Major Resolved View vendor source →

MTG Arena experienced a major incident on September 15, 2024 affecting Game and Matches, lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2024, 04:14 AM UTC
Resolved
Sep 15, 2024, 08:25 AM UTC
Duration
4h 11m
Detected by Pingoru
Sep 15, 2024, 04:14 AM UTC

Affected components

GameMatches

Update timeline

  1. investigating Sep 15, 2024, 04:14 AM UTC

    We're aware of an issue currently impacting matchmaking on @MTG_Arena. Players may intermittently get stuck "Searching for a Match" at this time. We'll update you with more information as it becomes available.

  2. identified Sep 15, 2024, 06:59 AM UTC

    We will be disabling matchmaking shortly in order to deploy a fix. Players will need to restart their client to continue playing @MTG_Arena.

  3. identified Sep 15, 2024, 07:35 AM UTC

    In order to deploy a fix for the matchmaking issues, players who have not restarted their client may see a "network error" at this time. Please restart your client to continue playing @MTG_Arena.

  4. monitoring Sep 15, 2024, 08:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 15, 2024, 08:25 AM UTC

    This incident has been resolved.