MTG Arena incident

DSK Set Mastery - Issue with Receiving Rewards

MTG Arena experienced a major incident on October 23, 2024 affecting Game, lasting 10h 40m. The incident has been resolved; the full update timeline is below.

Started: Oct 23, 2024, 06:19 PM UTC
Resolved: Oct 24, 2024, 05:00 AM UTC
Duration: 10h 40m
Detected by Pingoru: Oct 23, 2024, 06:19 PM UTC

Affected components

Game

Update timeline

identified Oct 23, 2024, 06:19 PM UTC

We're aware of an issue affecting players who purchased the Duskmourn: House of Horror Set Mastery on MTG Arena after October 15, 2024 not receiving their rewards. We are working on a fix, and will ensure players receive every reward they've earned.
resolved Oct 24, 2024, 05:00 AM UTC

We have deployed an update that fixes the bug with Duskmourn: House of Horror Set Mastery Pass rewards. Unfortunately, players who purchased between October 14, 2024 and today's update will still not receive rewards as intended. We are continuing to work towards a solution, and are committed to ensuring that affected players will receive every Mastery reward they have earned.