MTG Arena incident

Arena Direct - Duskmourn: House of Horror Store Links

MTG Arena experienced a major incident on February 13, 2025 affecting Store, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started: Feb 13, 2025, 10:28 PM UTC
Resolved: Feb 14, 2025, 12:00 AM UTC
Duration: 1h 31m
Detected by Pingoru: Feb 13, 2025, 10:28 PM UTC

Affected components

Store

Update timeline

investigating Feb 13, 2025, 10:28 PM UTC

We're aware of an issue with the Duskmourn: House of Horror store links recently sent to Arena Direct participants. We are working to resolve this issue, and participants should expect additional information sent to their registered email address soon.
monitoring Feb 13, 2025, 11:48 PM UTC

Eligible players will be receiving an email shortly with the corrected links for their Arena Direct Prize Redemption. We will continue to monitor the situation to ensure the issue has been fully resolved.
resolved Feb 17, 2025, 09:33 PM UTC

This incident has been resolved.