Moxso Outage History

Moxso is up right now

Moxso had 6 outages in the last 2 years totaling 91h 21m of downtime — averaging 0.2 incidents per month.

There were 6 Moxso outages since November 5, 2024 totaling 91h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.moxso.com

Major October 15, 2026

API unavailable in some regions

Detected by Pingoru
Oct 15, 2026, 09:32 AM UTC
Resolved
Oct 15, 2026, 09:44 AM UTC
Duration
12m
Affected: Websites (hub.moxso.com)Websites (admin.moxso.com)API (api.moxso.com)
Timeline · 2 updates
  1. investigating Oct 15, 2026, 09:32 AM UTC

    We are investigating an issue affecting API availability in some regions. Users in affected regions may experience failed requests or timeouts. We will provide another update as soon as more information is available.

  2. resolved Oct 15, 2026, 09:44 AM UTC

    The issue affecting API availability in some regions has been resolved. The API is now operating normally across all regions.

Read the full incident report →

Minor March 13, 2026

Email delivery issues

Detected by Pingoru
Mar 13, 2026, 01:06 PM UTC
Resolved
Mar 13, 2026, 03:02 PM UTC
Duration
1h 56m
Affected: Websites (hub.moxso.com)Websites (admin.moxso.com)Websites (hub.moxso.com)Websites (admin.moxso.com)
Timeline · 2 updates
  1. investigating Mar 13, 2026, 01:06 PM UTC

    We are currently experiencing issues with email delivery for some customers due to problems with our email provider. Our team is actively monitoring the situation and working with the provider to resolve it as quickly as possible. We will share further updates as soon as more information becomes available. Thank you for your patience.

  2. resolved Mar 13, 2026, 03:02 PM UTC

    The issue affecting email delivery for some customers has now been resolved. The disruption was caused by problems with our email provider. Email delivery has returned to normal, and our systems are operating as expected. We apologize for any inconvenience this may have caused and appreciate your patience while we worked with the provider to resolve the issue.

Read the full incident report →

Minor November 18, 2025

Service performance degraded

Detected by Pingoru
Nov 18, 2025, 12:12 PM UTC
Resolved
Nov 18, 2025, 12:32 PM UTC
Duration
20m
Affected: Websites (moxso.com)Websites (hub.moxso.com)Websites (admin.moxso.com)API (api.moxso.com)Outlook/Gmail plugin (moxso-plugin.com)Websites (moxso.com)Websites (hub.moxso.com)Websites (admin.moxso.com)API (api.moxso.com)Outlook/Gmail plugin (moxso-plugin.com)
Timeline · 2 updates
  1. investigating Nov 18, 2025, 12:12 PM UTC

    Service performance degraded due to an incident with our external provider.

  2. resolved Nov 18, 2025, 12:32 PM UTC

    The issue has been resolved, and performance has returned to normal.

Read the full incident report →

Minor April 6, 2025

Emails not being deleted in Outlook

Detected by Pingoru
Apr 06, 2025, 07:22 PM UTC
Resolved
Apr 10, 2025, 11:50 AM UTC
Duration
3d 16h
Affected: Outlook/Gmail plugin (moxso-plugin.com)
Timeline · 2 updates
  1. investigating Apr 06, 2025, 07:22 PM UTC

    We're currently experiencing an issue where the Outlook plugin is not deleting emails as expected for some clients. Our team is investigating and working on a fix.

  2. resolved Apr 10, 2025, 11:50 AM UTC

    This issue has been resolved.

Read the full incident report →

Major November 5, 2024

Outlook/Gmail Plugin Unavailable

Detected by Pingoru
Nov 05, 2024, 10:02 AM UTC
Resolved
Nov 05, 2024, 10:02 AM UTC
Duration
—
Affected: Outlook/Gmail plugin (moxso-plugin.com)
Timeline · 1 update
  1. resolved Nov 05, 2024, 10:02 AM UTC

    The Outlook and Gmail plugin is currently unavailable, preventing users from accessing integrated features within their email clients.

Read the full incident report →