Motus incident

Intermittent service disruption

Notice Resolved View vendor source →

Motus experienced a notice incident on February 16, 2020 affecting Motus.com and Mobile Applications and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2020, 01:53 PM UTC
Resolved
Feb 16, 2020, 03:57 PM UTC
Duration
2h 4m
Detected by Pingoru
Feb 16, 2020, 01:53 PM UTC

Affected components

Motus.comMobile ApplicationsSingle Sign OnMember Services Phone SupportMotus APIDriver APIClient Location API

Update timeline

  1. investigating Feb 16, 2020, 01:53 PM UTC

    Our apps and services are experiencing some turbulence, we are investigating

  2. monitoring Feb 16, 2020, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2020, 03:57 PM UTC

    This incident has been resolved.