Motus incident

Degraded performance

Minor Resolved View vendor source →

Motus experienced a minor incident on March 12, 2020 affecting Motus.com and Mobile Applications and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2020, 03:06 PM UTC
Resolved
Mar 12, 2020, 05:10 PM UTC
Duration
2h 3m
Detected by Pingoru
Mar 12, 2020, 03:06 PM UTC

Affected components

Motus.comMobile ApplicationsSingle Sign OnMember Services Phone SupportMotus APIDriver APIClient Location API

Update timeline

  1. investigating Mar 12, 2020, 03:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 12, 2020, 03:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2020, 05:10 PM UTC

    This incident has been resolved.