Motus incident

Motus applications errors

Minor Resolved View vendor source →

Motus experienced a minor incident on August 10, 2020 affecting Motus.com and Mobile Applications and 1 more component, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2020, 02:02 PM UTC
Resolved
Aug 10, 2020, 08:05 PM UTC
Duration
6h 3m
Detected by Pingoru
Aug 10, 2020, 02:02 PM UTC

Affected components

Motus.comMobile ApplicationsSingle Sign OnMember Services Phone SupportMotus APIDriver APIClient Location API

Update timeline

  1. investigating Aug 10, 2020, 02:02 PM UTC

    We are looking into issues where some of the motus applications are showing errors

  2. investigating Aug 10, 2020, 02:37 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 10, 2020, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 10, 2020, 08:05 PM UTC

    This incident has been resolved.