Motus incident

Issue with mobile APIs

Notice Resolved View vendor source →

Motus experienced a notice incident on September 3, 2020 affecting Mobile Applications and Motus API, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2020, 07:54 PM UTC
Resolved
Sep 03, 2020, 09:32 PM UTC
Duration
1h 37m
Detected by Pingoru
Sep 03, 2020, 07:54 PM UTC

Affected components

Mobile ApplicationsMotus API

Update timeline

  1. investigating Sep 03, 2020, 07:54 PM UTC

    We are experience an issue processing API requests from our mobile application

  2. monitoring Sep 03, 2020, 09:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 03, 2020, 09:32 PM UTC

    This incident has been resolved.