Motus incident

Intermittent connectivity issues with mobile apps

Major Resolved View vendor source →

Motus experienced a major incident on September 24, 2020 affecting Mobile Applications, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2020, 11:20 AM UTC
Resolved
Sep 24, 2020, 01:00 PM UTC
Duration
1h 40m
Detected by Pingoru
Sep 24, 2020, 11:20 AM UTC

Affected components

Mobile Applications

Update timeline

  1. investigating Sep 24, 2020, 11:20 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 24, 2020, 12:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 24, 2020, 12:30 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 24, 2020, 01:00 PM UTC

    This incident has been resolved.