Motus incident

Login Issues

Minor Resolved View vendor source →

Motus experienced a minor incident on November 18, 2020 affecting Motus.com and Mobile Applications and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2020, 02:28 PM UTC
Resolved
Nov 18, 2020, 03:28 PM UTC
Duration
59m
Detected by Pingoru
Nov 18, 2020, 02:28 PM UTC

Affected components

Motus.comMobile ApplicationsSingle Sign OnMotus APIDriver APIClient Location APICustomer Care Phone Support

Update timeline

  1. investigating Nov 18, 2020, 02:28 PM UTC

    We are investigating reports of issues with our web and mobile applications

  2. monitoring Nov 18, 2020, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2020, 03:28 PM UTC

    This incident has been resolved.