Motus incident

Errors with Motus applications

Major Resolved View vendor source →

Motus experienced a major incident on March 2, 2021 affecting Motus.com and Mobile Applications and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 10:48 PM UTC
Resolved
Mar 03, 2021, 12:57 AM UTC
Duration
2h 9m
Detected by Pingoru
Mar 02, 2021, 10:48 PM UTC

Affected components

Motus.comMobile ApplicationsSingle Sign OnMotus APIDriver APIClient Location API

Update timeline

  1. investigating Mar 02, 2021, 10:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 02, 2021, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 02, 2021, 11:26 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 03, 2021, 12:57 AM UTC

    This incident has been resolved.