Motus incident

Major Outage

Critical Resolved View vendor source →

Motus experienced a critical incident on April 6, 2021 affecting Motus.com and Mobile Applications and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2021, 02:28 AM UTC
Resolved
Apr 06, 2021, 03:58 AM UTC
Duration
1h 30m
Detected by Pingoru
Apr 06, 2021, 02:28 AM UTC

Affected components

Motus.comMobile ApplicationsSingle Sign OnMotus APIDriver APIClient Location API

Update timeline

  1. investigating Apr 06, 2021, 02:28 AM UTC

    We are currently investigating this issue.

  2. identified Apr 06, 2021, 03:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 06, 2021, 03:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 06, 2021, 03:58 AM UTC

    This incident has been resolved.