Motus incident

Investigating Site Performance

Minor Resolved View vendor source →

Motus experienced a minor incident on June 1, 2021 affecting Motus.com and Mobile Applications and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2021, 05:21 PM UTC
Resolved
Jun 01, 2021, 07:05 PM UTC
Duration
1h 43m
Detected by Pingoru
Jun 01, 2021, 05:21 PM UTC

Affected components

Motus.comMobile ApplicationsRelocationSingle Sign OnMember Services Phone SupportMotus APIDriver APIClient Location APICustomer Care Phone Support

Update timeline

  1. investigating Jun 01, 2021, 05:21 PM UTC

    We are currently investigating and issue with all Motus services

  2. investigating Jun 01, 2021, 05:31 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 01, 2021, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 01, 2021, 07:05 PM UTC

    This incident has been resolved.