Motus incident

Application Errors

Major Resolved View vendor source →

Motus experienced a major incident on September 27, 2021 affecting Mobile Applications and Single Sign On and 1 more component, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2021, 02:27 PM UTC
Resolved
Sep 27, 2021, 05:10 PM UTC
Duration
2h 42m
Detected by Pingoru
Sep 27, 2021, 02:27 PM UTC

Affected components

Mobile ApplicationsSingle Sign OnMotus API

Update timeline

  1. identified Sep 27, 2021, 02:27 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 27, 2021, 02:34 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 27, 2021, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 27, 2021, 05:10 PM UTC

    This incident has been resolved.