Motus incident

Timeouts and erroring requests

Critical Resolved View vendor source →

Motus experienced a critical incident on June 21, 2022 affecting Mobile Applications and Single Sign On and 1 more component, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 02:04 PM UTC
Resolved
Jun 21, 2022, 05:46 PM UTC
Duration
3h 41m
Detected by Pingoru
Jun 21, 2022, 02:04 PM UTC

Affected components

Mobile ApplicationsSingle Sign OnMotus API

Update timeline

  1. identified Jun 21, 2022, 02:04 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 21, 2022, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 21, 2022, 05:46 PM UTC

    This incident has been resolved.