Motus incident

Users getting permission denied when accessing reportss

Major Resolved View vendor source →

Motus experienced a major incident on August 23, 2022, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 09:22 PM UTC
Resolved
Aug 23, 2022, 11:52 PM UTC
Duration
2h 29m
Detected by Pingoru
Aug 23, 2022, 09:22 PM UTC

Update timeline

  1. investigating Aug 23, 2022, 09:22 PM UTC

    We are currently investigating reports of users getting a permission denied message when accessing reports

  2. identified Aug 23, 2022, 10:39 PM UTC

    We are implementing a fix and are restoring access

  3. resolved Aug 23, 2022, 11:52 PM UTC

    This incident has been resolved.