Motus incident

Userportal Heartbeat is Down

Minor Resolved View vendor source →

Motus experienced a minor incident on January 2, 2024 affecting Motus.com and Mobile Applications, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2024, 02:32 PM UTC
Resolved
Jan 02, 2024, 06:59 PM UTC
Duration
4h 27m
Detected by Pingoru
Jan 02, 2024, 02:32 PM UTC

Affected components

Motus.comMobile Applications

Update timeline

  1. investigating Jan 02, 2024, 02:32 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 02, 2024, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 02, 2024, 04:07 PM UTC

    A fix is in place and we will continue to monitor for stability.

  4. resolved Jan 02, 2024, 06:59 PM UTC

    This incident has been resolved.