Motus incident

Intermittent Motus Mobile Application Errors

Minor Resolved View vendor source →

Motus experienced a minor incident on May 17, 2024 affecting Mobile Applications, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 06:36 PM UTC
Resolved
May 17, 2024, 09:09 PM UTC
Duration
2h 33m
Detected by Pingoru
May 17, 2024, 06:36 PM UTC

Affected components

Mobile Applications

Update timeline

  1. investigating May 17, 2024, 06:36 PM UTC

    We are currently experiencing an intermittent issue with our Motus App. Trip tracking and trip saving functions are not impacted by this issue. Please continue to use the app as normal.

  2. monitoring May 17, 2024, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 17, 2024, 09:09 PM UTC

    All systems are fully operational again