Motus experienced a critical incident on July 19, 2024 affecting Motus MMS, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Motus MMS
Update timeline
- investigating Jul 19, 2024, 09:35 AM UTC
Our Motus MMS solution is experiencing an outage and we are investigating the issue.
- investigating Jul 19, 2024, 10:26 AM UTC
This incident appears to be related to a global IT outage that is underway, and we are reaching out to our vendors at this time for an update.
- monitoring Jul 19, 2024, 11:25 AM UTC
We have brought the system back online and are monitoring the situation at this time.
- resolved Jul 19, 2024, 02:13 PM UTC
This incident has been resolved.