Mosio Outage History

Mosio is up right now

Mosio had 4 outages in the last 2 years totaling 36h 40m of downtime — averaging 0.2 incidents per month.

There were 4 Mosio outages since June 10, 2024 totaling 36h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mosio.com

Notice November 14, 2025

Networking Issue

Detected by Pingoru
Nov 14, 2025, 01:20 AM UTC
Resolved
Nov 13, 2025, 02:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Nov 14, 2025, 01:20 AM UTC

    The data center had a network issue from 6am PT to 6:30am PT. Once they resolved it the Mosio platform was accessible.

Read the full incident report →

Major October 21, 2025

Network Outage

Detected by Pingoru
Oct 21, 2025, 08:46 PM UTC
Resolved
Oct 10, 2025, 11:30 PM UTC
Duration
Timeline · 1 update
  1. resolved Oct 21, 2025, 08:46 PM UTC

    A network outage in our data center caused the platform to be unreachable. Messages queued for sending were attempted, but may not have been delivered. Please check your logs to ensure all messages went out, and retry any failed messages via Text Chat.

Read the full incident report →

Notice August 5, 2024

Network Disruption

Detected by Pingoru
Aug 05, 2024, 09:08 PM UTC
Resolved
Aug 06, 2024, 04:17 PM UTC
Duration
19h 9m
Affected: APIClient Login - biz.mosio.com
Timeline · 3 updates
  1. investigating Aug 05, 2024, 09:08 PM UTC

    We are experiencing high latency on one of our upstream carriers. We are monitoring the situation and will update as developments occur.

  2. monitoring Aug 05, 2024, 10:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2024, 04:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 10, 2024

www.mosio.com corporate site offline

Detected by Pingoru
Jun 10, 2024, 02:44 PM UTC
Resolved
Jun 11, 2024, 08:15 AM UTC
Duration
17h 31m
Affected: Corporate Site - www.mosio.com
Timeline · 3 updates
  1. identified Jun 10, 2024, 02:44 PM UTC

    Our hosting provider for our corporate site (not the platform where client data is hosted) is currently offline. This is a major incident at the host and they are working on a fix. The site has been temporarily redirected. To login to your account, please go to https://biz.mosio.com/

  2. identified Jun 11, 2024, 04:43 AM UTC

    From our host: > We continue to work closely with the NetApp North America leadership team and senior engineers to address the current situation involving our NetApp-based products and services. We'll continue to provide updates throughout the evening and aim to provide a more detailed update tomorrow morning.

  3. resolved Jun 11, 2024, 08:15 AM UTC

    The incident has been resolved.

Read the full incident report →