Mosio experienced a notice incident on May 13, 2017, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 13, 2017, 12:00 AM UTC
Our hosting provider has informed us that a load balancer on their network is currently under Denial of Service attack. They are working to resolve the issue, and Mosio may be inaccessible until they are able to solve this. Scheduled outgoing texts from Mosio will still send. Incoming texts and delivery receipts may be delayed.
- identified May 13, 2017, 12:37 AM UTC
We've updated our load balancer and the site should be accessible now. We're monitoring traffic to check for incoming SMS and delivery receipts are processing normally, and we're monitoring for more DDOS activity.
- resolved May 13, 2017, 01:46 AM UTC
The DDOS attack has been resolved and null routed. All services should be restored. We're continuing to monitor.