Mosio experienced a notice incident on January 11, 2019 affecting API and Client Login - biz.mosio.com, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 11, 2019, 07:04 PM UTC
Mosio has received a notice from our data center. Clients may experience intermittent timeouts when accessing the Mosio platform until this is resolved. Incoming text message processing may be delayed slightly, texts will be requeued and processed as the network allows. > Current Status: Service Disruption > Started: 1/11/2019 10:41am (-0800) > Affected Infrastructure > Locations: Primary Data Center > Update: > We are experiencing a major network disruption at our network border. We are investigating and will update as event occur.
- monitoring Jan 11, 2019, 07:45 PM UTC
The network appears to be responding normally, we are monitoring the status.
- monitoring Jan 11, 2019, 08:25 PM UTC
The data center has informed us that network is currently stable, they are investigating the root cause. We'll continue to monitor.
- resolved Jan 11, 2019, 10:24 PM UTC
No further incidents.