Mosio incident

Server Incident

Minor Resolved View vendor source →

Mosio experienced a minor incident on June 23, 2019 affecting API and Client Login - biz.mosio.com, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2019, 07:23 PM UTC
Resolved
Jun 24, 2019, 07:51 PM UTC
Duration
1d
Detected by Pingoru
Jun 23, 2019, 07:23 PM UTC

Affected components

APIClient Login - biz.mosio.com

Update timeline

  1. monitoring Jun 23, 2019, 07:23 PM UTC

    This morning one of our server clusters that manages running scheduled tasks went down. We are investigating the cause. Some surveys may not have sent on time, and delivery receipt processing is behind. Services are all up and running, and we are monitoring the situation.

  2. resolved Jun 24, 2019, 07:51 PM UTC

    This incident has been resolved.