Mosio experienced a notice incident on October 25, 2019 affecting API and Client Login - biz.mosio.com, lasting 6h 14m. The incident has been resolved; the full update timeline is below.
Affected components
APIClient Login - biz.mosio.com
Update timeline
- investigating Oct 25, 2019, 02:11 PM UTC
Mosio is experiencing a disruption at this time and we are working to restore service.
- investigating Oct 25, 2019, 02:30 PM UTC
Services should be restored, but we are continuing to monitor.
- investigating Oct 25, 2019, 02:47 PM UTC
Some servers are still experiencing problems. This is affecting user login, but not sms processing.
- investigating Oct 25, 2019, 03:17 PM UTC
We have identified the cause of the issue and are continuing to monitor. All services should be restored.
- monitoring Oct 25, 2019, 03:28 PM UTC
Clients seeing a maintenance message should refresh the page, as service are now back up.
- resolved Oct 25, 2019, 08:25 PM UTC
This incident has been resolved.