Mosio incident

Service Disruption

Critical Resolved View vendor source →

Mosio experienced a critical incident on April 10, 2020 affecting API and Client Login - biz.mosio.com, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2020, 02:58 PM UTC
Resolved
Apr 10, 2020, 06:59 PM UTC
Duration
4h 1m
Detected by Pingoru
Apr 10, 2020, 02:58 PM UTC

Affected components

APIClient Login - biz.mosio.com

Update timeline

  1. investigating Apr 10, 2020, 02:58 PM UTC

    Mosio is experiencing a disruption at this time and we are currently investigating this issue.

  2. investigating Apr 10, 2020, 03:58 PM UTC

    We are continuing to investigate this issue, there appears to be a major network disruption at our primary data center.

  3. monitoring Apr 10, 2020, 05:01 PM UTC

    Services are coming back online, we are continuing to monitor.

  4. resolved Apr 10, 2020, 06:59 PM UTC

    This incident has been resolved. We will continue to monitor and investigate as we determine the root cause.