Mosio incident

Intermittent Service Disruption

Minor Resolved View vendor source →

Mosio experienced a minor incident on August 2, 2021 affecting API and Client Login - biz.mosio.com, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2021, 08:16 PM UTC
Resolved
Aug 02, 2021, 11:11 PM UTC
Duration
2h 54m
Detected by Pingoru
Aug 02, 2021, 08:16 PM UTC

Affected components

APIClient Login - biz.mosio.com

Update timeline

  1. investigating Aug 02, 2021, 08:16 PM UTC

    Some users may experience slow performance, our engineers are investigating.

  2. investigating Aug 02, 2021, 08:17 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 02, 2021, 09:53 PM UTC

    Our engineers have identified the issue and a fix has been implemented, we are monitoring the results

  4. resolved Aug 02, 2021, 11:11 PM UTC

    This incident has been resolved.