Mosio incident

www.mosio.com corporate site offline

Critical Resolved View vendor source →

Mosio experienced a critical incident on June 10, 2024 affecting Corporate Site - www.mosio.com, lasting 17h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 02:44 PM UTC
Resolved
Jun 11, 2024, 08:15 AM UTC
Duration
17h 31m
Detected by Pingoru
Jun 10, 2024, 02:44 PM UTC

Affected components

Corporate Site - www.mosio.com

Update timeline

  1. identified Jun 10, 2024, 02:44 PM UTC

    Our hosting provider for our corporate site (not the platform where client data is hosted) is currently offline. This is a major incident at the host and they are working on a fix. The site has been temporarily redirected. To login to your account, please go to https://biz.mosio.com/

  2. identified Jun 11, 2024, 04:43 AM UTC

    From our host: > We continue to work closely with the NetApp North America leadership team and senior engineers to address the current situation involving our NetApp-based products and services. We'll continue to provide updates throughout the evening and aim to provide a more detailed update tomorrow morning.

  3. resolved Jun 11, 2024, 08:15 AM UTC

    The incident has been resolved.