Mosaic incident

Database I/O Exhaustion & Brief Outage

Notice Resolved View vendor source →

Mosaic experienced a notice incident on August 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 05:29 PM UTC
Resolved
Aug 19, 2025, 03:00 AM UTC
Duration
—
Detected by Pingoru
Aug 19, 2025, 05:29 PM UTC

Update timeline

  1. resolved Aug 19, 2025, 05:29 PM UTC

    At 10:48pm on Aug 18 (ET), our database experienced a temporary slowdown due to storage I/O exhaustion during routine overnight processing. This caused intermittent timeouts for ~15 minutes until health checks automatically recovered the system. There was minimal user impact and no data loss. We are upgrading the database capacity and processing configuration to prevent recurrence.