Mosaic Outage History

Mosaic had 2 outages in the last 2 years totaling 1h 14m of downtime — averaging 0.1 incidents per month.

There were 2 Mosaic outages since August 19, 2025 totaling 1h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mosaic.pe

Minor June 22, 2026

Domain Resolution Issue Affecting Mosaic

Detected by Pingoru: Jun 22, 2026, 08:54 PM UTC
Resolved: Jun 22, 2026, 10:08 PM UTC
Duration: 1h 14m

Affected: UIAPI

Timeline · 2 updates

identified Jun 22, 2026, 08:54 PM UTC

We have identified an issue with our domain registrar that is affecting access to Mosaic. Our application infrastructure remains operational, but DNS/domain resolution for our primary domain is currently impaired. We are actively working with our registrar and the upstream registry providers to restore service. We will provide updates as soon as we have additional confirmation on restoration progress.
resolved Jun 22, 2026, 10:08 PM UTC

This incident has been resolved.

Read the full incident report →

Notice August 19, 2025

Database I/O Exhaustion & Brief Outage

Detected by Pingoru: Aug 19, 2025, 03:00 AM UTC
Resolved: Aug 19, 2025, 03:00 AM UTC
Duration: —

Timeline · 1 update

resolved Aug 19, 2025, 05:29 PM UTC

At 10:48pm on Aug 18 (ET), our database experienced a temporary slowdown due to storage I/O exhaustion during routine overnight processing. This caused intermittent timeouts for ~15 minutes until health checks automatically recovered the system. There was minimal user impact and no data loss. We are upgrading the database capacity and processing configuration to prevent recurrence.

Read the full incident report →