Monzo incident

Calls impacted due to third party outage.

Minor Resolved View vendor source →

Monzo experienced a minor incident on November 25, 2025 affecting ☎️ Phone Support, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 03:25 PM UTC
Resolved
Nov 25, 2025, 04:06 PM UTC
Duration
40m
Detected by Pingoru
Nov 25, 2025, 03:25 PM UTC

Affected components

☎️ Phone Support

Update timeline

  1. investigating Nov 25, 2025, 03:25 PM UTC

    An outage with one of our third party is impacting phone calls. Please contact us on chat instead.

  2. resolved Nov 25, 2025, 04:06 PM UTC

    The issue has now been resolved and all call operations are back to normal.