Monotype incident
Intermittent issue on Usage Page on Enterprise
Monotype experienced a minor incident on March 7, 2025 affecting Usage And Reports, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 07, 2025, 03:18 PM UTC
We are aware of an issue causing degraded performance on Usage Tab. Our engineers are investigating the cause and working to restore normal service as quickly as possible. We apologize for any inconvenience and will keep you updated.
- investigating Mar 07, 2025, 04:00 PM UTC
Our team is still investigating the issue affecting the Usage tab. We are working diligently to identify the root cause and implement a solution. We will provide updates as soon as more information is available. Thank you for your patience and understanding.
- monitoring Mar 07, 2025, 04:21 PM UTC
The issue affecting the Usage tab has been resolved, and we are currently monitoring the situation to ensure stability. We will continue to keep you updated. Thank you for your patience and understanding.
- resolved Mar 07, 2025, 04:34 PM UTC
The issue has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.