Monotype experienced a notice incident on March 10, 2025 affecting Earning Report and Submission and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 10, 2025, 11:45 AM UTC
Foundry Portal is currently undergoing scheduled maintenance and will remain temporarily unavailable for submissions functionality during this period.
- identified Mar 10, 2025, 12:17 PM UTC
The scheduled maintenance is still in progress on Foundry Platform. Submissions , promotions and earning reports functionalities remains temporarily unavailable. We will provide further updates as soon as possible.
- identified Mar 10, 2025, 12:47 PM UTC
Scheduled maintenance on the Foundry Platform is still in progress. We’ll provide updates as soon as possible.
- resolved Mar 10, 2025, 01:37 PM UTC
The scheduled maintenance on the Foundry Platform has been successfully completed. All functionalities, including submissions, promotions, and earning reports, are now fully operational. Thank you for your patience.