Monotype experienced a critical incident on March 12, 2025 affecting Submission, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2025, 12:56 PM UTC
We are currently experiencing an issue with the submission functionality on Foundry. Our team is actively investigating the root cause and working towards a resolution. We will provide further updates as soon as we have more information. Thank you for your patience.
- monitoring Mar 12, 2025, 01:28 PM UTC
The issue affecting submissions on foundry platform has been resolved, and we are currently monitoring the situation to ensure stability. We will continue to keep you updated. Thank you for your patience and understanding.
- resolved Mar 12, 2025, 01:34 PM UTC
The issue affecting submissions on foundry platform has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.