Monotype incident

Degraded performance on browse

Minor Resolved View vendor source →

Monotype experienced a minor incident on March 24, 2025 affecting Browse, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 02:55 PM UTC
Resolved
Mar 24, 2025, 04:39 PM UTC
Duration
1h 43m
Detected by Pingoru
Mar 24, 2025, 02:55 PM UTC

Affected components

Browse

Update timeline

  1. investigating Mar 24, 2025, 02:55 PM UTC

    We are currently experiencing degraded performance on the Imported Fonts of manage page. Our team is working to resolve this as soon as possible. We apologize for any inconvenience caused and will keep you updated.

  2. identified Mar 24, 2025, 03:30 PM UTC

    We are aware of an issue causing degraded performance on Browse Page. Our engineers are investigating the cause and working to restore normal service as quickly as possible. We apologize for any inconvenience and will keep you updated.

  3. identified Mar 24, 2025, 04:04 PM UTC

    Our team is working diligently to implement a solution. We will provide updates as soon as more information is available. Thank you for your patience.

  4. monitoring Mar 24, 2025, 04:24 PM UTC

    The issue affecting Browse has been resolved, and we are currently monitoring the situation to ensure stability. We will continue to keep you updated. Thank you for your patience and understanding.

  5. resolved Mar 24, 2025, 04:39 PM UTC

    The issue affecting Browse has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.