Monotype incident

Incident on Browse, Font Pair, Font Library and Fonts Sync

Major Resolved View vendor source →

Monotype experienced a major incident on April 20, 2025, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2025, 02:44 PM UTC
Resolved
Apr 20, 2025, 03:37 PM UTC
Duration
53m
Detected by Pingoru
Apr 20, 2025, 02:44 PM UTC

Update timeline

  1. investigating Apr 20, 2025, 02:44 PM UTC

    We are currently experiencing an issue affecting Font Pairing. Our team is dedicated to resolving this as quickly as possible. We appreciate your patience and will keep you updated with any progress.

  2. investigating Apr 20, 2025, 03:19 PM UTC

    We are actively investigating the issue affecting Browse, Font Pair, Font Library and Fonts Sync . Our team is committed to resolving this matter promptly. We will provide further updates as soon as they are available. Thank you for your patience.

  3. monitoring Apr 20, 2025, 03:29 PM UTC

    The issue affecting Font pairing, Font Sync, Mylibrary, and Browse has been resolved, and we are currently monitoring the situation to ensure stability. We will continue to keep you updated. Thank you for your patience and understanding.

  4. resolved Apr 20, 2025, 03:37 PM UTC

    The issue affecting Font pairing, Font Sync, Mylibrary, and Browse has been resolved, and we are currently monitoring the situation to ensure stability. We will continue to keep you updated. Thank you for your patience and understanding.